I did every troubleshooting step and apple pay still will not verify.
I have tried every step multiple times to verify my apple pay and it still is not working. What else can I do?
I have tried every step multiple times to verify my apple pay and it still is not working. What else can I do?
Hi npmullis,
Thank you for clarifying that you are having trouble adding cards to Wallet.
Is the card you are trying to add with a participating bank? You can use the link below to choose your region and find participating banks. If your financial institution is not on this list, this means they are not compatible with Apple Pay at this time.
Apple Pay participating banks in Canada, Latin America, and the United States
What happens when you try to add a card? Are you receiving a certain error message? Have you tried adding other cards?
If you have confirmed you are in a supported region and have a participating bank and are still having issues, you may wish to contact Apple Support.
Contact Apple for support and service
Hope this helps. Thank you for using Apple Support Communities.
Hi npmullis,
Thank you for clarifying that you are having trouble adding cards to Wallet.
Is the card you are trying to add with a participating bank? You can use the link below to choose your region and find participating banks. If your financial institution is not on this list, this means they are not compatible with Apple Pay at this time.
Apple Pay participating banks in Canada, Latin America, and the United States
What happens when you try to add a card? Are you receiving a certain error message? Have you tried adding other cards?
If you have confirmed you are in a supported region and have a participating bank and are still having issues, you may wish to contact Apple Support.
Contact Apple for support and service
Hope this helps. Thank you for using Apple Support Communities.
Hi npmullis,
Thanks for following up.
It sounds like you are having trouble with the final step of adding a card to Wallet, which is verification from the bank.
From the article you came from, If you can't add cards to Wallet to use with Apple Pay, it states to ensure you have restarted your iPhone, that you are caught up on software updates, and that you have a supported bank, then states, "If you still can't add a card, contact your bank or card issuer for help." They may have specific steps required to enable your account for Apple Pay for verification or security purposes. For this reason we would encourage you to work with the banking institution from here.
Thank you for using Apple Support Communities. Take care for now.
Hi npmullis,
Thanks for reaching out using Apple Support Communities. Here to help.
We see you came from the related article, 'If you can't add cards to Wallet to use with Apple Pay'. Are you having trouble adding cards to Wallet? If you're getting messages that you need to verify your identity, you may want to take a look at the next article. An identity verification process can be required for sending and receiving money with Apple Cash, or for applying to Apple Card.
Identity verification for Apple Card or Apple Cash
If this isn't what's happening, reply to let us know a bit more about what you are unable to do within the Wallet app and we will try to assist. Hope this helps. Take care for now!
Apple cash is not what I'm talking about.
I am trying to add my cards to Apple Wallet. I have looked on the boards to find solutions to solve my problem that it will not verify. I have signed out of my iCloud account and turned off the passcode function. Restarted, then signed back in, etc and it still does not work. I've done every variation of this and my card will not verify. I've tried multiple cards as well and it does not work.
My bank is on the list.
It even verified through the bank application for both cards that I tried.
It will not verify. It's the basic add card to the wallet application - nothing else. I add the card, click to verify it, it does not work.
I have signed out of my iCloud and turned passcode off as the other tech support has told other users of Apple Pay and it did not work as it did for the other users.
When I add a card, open the app to verify (i even verify in-app which I don't think is needed) it does not complete through. When I open the wallet app again it says I still need to verify for both cards. No error message.
I did every troubleshooting step and apple pay still will not verify.