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Level 1

5 points

Why is my WhatsApp and snapchat not working when I have cellular data

Jaden

Posted on Jul 15, 2021 5:38 AM

Top-ranking reply

Level 10

208,542 points

Posted on Jul 15, 2021 5:44 AM

Both apps should work using cellular data or wifi connections.

If you can't use those apps using cellular data, I'd suggest that you contact your cellular carrier and ask them if everything is okay on their side.

Should be this case, contact Whatsapp and Snapchat support teams and explain your problem.

Regards

Giulio

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