Phone freezes

Anyone know why a phone freezes up when playing games or trying to select an item. I have an iPhone 7 with att.

iPhone 7

Posted on Jul 15, 2021 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 10:25 AM

Several things to try:


Have you restarted your device? That sometimes clears up odd issues.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398


Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412


How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases


If you still have problems click here --> https://support.apple.com/choose-country-region/Select your country, then a product.




1 reply
Question marked as Top-ranking reply

Jul 15, 2021 10:25 AM in response to grandmaretired

Several things to try:


Have you restarted your device? That sometimes clears up odd issues.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, click here --> https://support.apple.com/HT201398


Redownload apps, music, movies, TV shows, and books from the iTunes Store, iBooks Store, and App Store - https://support.apple.com/HT201272


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412


How to contact an app developer - https://support.apple.com/HT207959 - for problems running an app or problems restoring purchases


If you still have problems click here --> https://support.apple.com/choose-country-region/Select your country, then a product.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.