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Activation lock and for Apple ID and password. How do I fix it?

My other iPad activation lock , was working until my granddaughter did something to cause this problem

iPad, iPadOS 14

Posted on Jul 15, 2021 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 12:02 PM

Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support


In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.

If your problem is actually the lock screen's passcode:

Forget your Passcode


iOS- Forgotten passcode or device disabled after entering wrong passcode

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen


If none of the above work for you, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave 

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds 

until the red slider appears, then slide the slider. Wait for the device to turn off.


If you cannot turn off the device using the slider, press and hold the 

Sleep/Wake and Home buttons at the same time. When the device turns off, 

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.



Hello:) Read through this info and see if any of this helps you. Pay particular attention to part about forgotten passcode. Hope this helps.

4 replies
Question marked as Top-ranking reply

Jul 15, 2021 12:02 PM in response to Fishtable

Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support


In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.

If your problem is actually the lock screen's passcode:

Forget your Passcode


iOS- Forgotten passcode or device disabled after entering wrong passcode

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen


If none of the above work for you, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave 

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds 

until the red slider appears, then slide the slider. Wait for the device to turn off.


If you cannot turn off the device using the slider, press and hold the 

Sleep/Wake and Home buttons at the same time. When the device turns off, 

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.



Hello:) Read through this info and see if any of this helps you. Pay particular attention to part about forgotten passcode. Hope this helps.

Activation lock and for Apple ID and password. How do I fix it?

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