iPhone XR unable to activate

I have an iPhone XR that I haven’t used in a couple months and need now, however when I went to setup after it had been wiped months ago. it says “unable to activate, iPhone needs an update to active” and only give me the option of shutting the phone off, how do I fix this considering I’m not able to activate the phone to update it?

Posted on Jul 15, 2021 9:05 PM

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1 reply

Jul 15, 2021 9:37 PM in response to Sadie_w321

If your iPhone can't be activated or an alert says the activation server is unavailable or the SIM card is unsupported, learn what to do.

Before you begin.



Still need help? Use the Steps provided.


Steps: https://support.apple.com/en-us/HT201407

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iPhone XR unable to activate

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