im having trouble with Activation Lock i cannot get my apple id to work with my m1 macbook air
im having trouble logging in my mac for Activation Lock even though its the same ID ive been using previously .
MacBook Air 13″, macOS 11.3
Question marked as
Best reply
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
Genius Bar Reservation and Apple Support Options - Apple.
You can also contact Apple ID Support for assistance.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support https://getsupport.apple.com Work through the screens to get a chat option.
Apple Support schedule phone call