Was denied access
I tried to make an appointment to come into the store via the online site but was denied access? I used the password of my Apple ID but I’m not sure why it didn’t work?
iPhone 12 Pro, iOS 14
Hi Applebottom4,
We see you're looking for help with setting up an appointment, and we can help get that headed in the right direction.
To schedule a Genius Bar appointment, you can find the link to do so here: Genius Bar Reservation and Apple Support Options
Just scroll to the bottom, click the 'Get hardware help' button, and then proceed to select your device and issue.
Take care.