Was denied access
I tried to make an appointment to come into the store via the online site but was denied access? I used the password of my Apple ID but I’m not sure why it didn’t work?
iPhone 12 Pro, iOS 14
User profile for user:
Eric_G1
User level:
Community Specialist
Hi Applebottom4,
We see you're looking for help with setting up an appointment, and we can help get that headed in the right direction.
To schedule a Genius Bar appointment, you can find the link to do so here: Genius Bar Reservation and Apple Support Options
Just scroll to the bottom, click the 'Get hardware help' button, and then proceed to select your device and issue.
Take care.