iCloud encountered an error while trying to connect to the server

iCloud encountered an error while trying to connect to the server

MacBook Pro 13″, macOS 10.12

Posted on Jul 16, 2021 1:14 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2021 1:35 AM

Add an email account to Mail on your Mac

In the document above - try removing the iCloud Account and then Add it back


Further - sometimes the Apple Mail Service is having problems and is not working. Check the System Status website

21 replies

Aug 2, 2021 8:28 AM in response to TapestryR

User Wrote " MacKeeper real-time anti-virus software. " Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

Jul 18, 2021 10:13 AM in response to TapestryR

Are you running any VPN, Anti-Virus, or Cleaning apps?


Make a New Location, Using network locations in Mac OS X ...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.


The free Malwarebytes may take care of it...

https://www.malwarebytes.com/mac/


See if you have unknown Profiles.

To remove a configuration profile in macOS:

  1. From the Apple menu, select System Preferences....
  2. From the View menu in System Preferences, select Profiles.Note:
  3. Profiles won't be visible until you have at least one profile installed.
  4. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.


Jul 18, 2021 9:59 AM in response to Owl-53

I have checked my system status and it seems to be ok.


But as I can't get in to iCloud mail I can't follow the advice

to try removing the iCloud account. In any case I am a bit

anxious about doing this, sounds risky.


Finally, I can get my iCloud mail on the iPad. So the problem

seems to be with my laptop.


Thanks for trying to help.

TapestryR

Aug 2, 2021 8:17 AM in response to TheDrakester

I have tried several of the suggestions but have had no success.

I can't connect to iCloud so any suggestion starting with that

advice won't work. I am connected to the internet. System status

is saying-no issues. I am using MacKeeper real-time anti-virus

software. I use Google Chrome as my default web browser.

And have noticed two profiles-both connected to Google.chrome.

If I try to change my location I lose my wi fi connection.

Thanks to those who are trying to help.

TapestryR

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iCloud encountered an error while trying to connect to the server

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