Due to purchase of Apple phone I am entitled to one year free Apple TV . Works fine on computer, but cannot get anywhere setting up on tv (I have Apple TV 3rd genks fine on my computer, but when I try to use on tv with 3rd generation Apple T

due to purchase of apple i-phone i'm entitled to 1 year free apple tv+. works fine on computer but cannot set up on tv. i have apple tv 3rd generation. when i try to use apple tv+ it asks for apple id, which i enter. then it asks for password which i enter. then it asks for authorization code to be entered after password. after hitting enter it takes you back to the enter id screen again - and you keep going around in circles. very frustrating.

Posted on Jul 16, 2021 2:01 PM

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Posted on Jul 16, 2021 2:28 PM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Jul 16, 2021 2:28 PM in response to rowleyrec

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Due to purchase of Apple phone I am entitled to one year free Apple TV . Works fine on computer, but cannot get anywhere setting up on tv (I have Apple TV 3rd genks fine on my computer, but when I try to use on tv with 3rd generation Apple T

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