iPad touch screen not working

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Level 1

8 points

iPad touch screen not working

Out of the blue - while driving my car - my iPad Pro started talking to me. It gave the time of day, told me I had one notification and now when I try to unlock the screen it would seem the screen is locked and the dang thing will speak what it sees on the screen as if I'm blind but won't respond to touch. I'm writing this on my MacBook because the iPad is useless. I also did not make multiple erroneous attempts to unlock it - not getting any locked out messages.

Any advice would be much appreciated!

iPad Pro 11-inch Wi-Fi

Posted on Jul 16, 2021 2:37 PM

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Answer 1

Top-ranking reply

MichelPM

Level 10

81,559 points

Jul 16, 2021 2:41 PM in response to JaneDough13

For much newer, larger screen iPad models, without a Home button, try the new hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.

1. Press and Release the Volume Up button.

2. Then immediately Press and Release the Volume Down button.

3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.

Best of Luck to You!

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Answer 2

JaneDough13 Author

Level 1

8 points

Jul 16, 2021 3:14 PM in response to MichelPM

No luck but thank you for trying to help! I suspect I'll be making a trip in to the Apple store. :(

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iPad touch screen not working

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