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Sandian Author

Level 1

4 points

My iPad connects to cannon mg3600 printer but when I try to print ,unable to communicate with printer comes up

Hi. My printer has suddenly stopped communicating with my iPad. Any tips for getting it going again

iPad, iPadOS 14

Posted on Jul 16, 2021 6:33 PM

Top-ranking reply

Jan Hedlund

Level 7

23,497 points

Posted on Jul 16, 2021 11:21 PM

Hi,

The following AirPrint models (About AirPrint - Apple Support) will allow an iPad to be used without an extra app from the printer manufacturer. Make sure that the printer and the iPad are connected to the same network (Wi-Fi router).

Canon MG3610
Canon MG3620
Canon MG3630
Canon MG3640
Canon MG3650
Canon MG3660
Canon MG3670
Canon MG3680

Try this procedure: Power off the router, the printer, the iPad, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPad. Finally, power on all other devices/computers.

Also, see this guide from Canon UK: https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/ .

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

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My iPad connects to cannon mg3600 printer but when I try to print ,unable to communicate with printer comes up

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