Warranty
I will like too know how to use my warranty to get a new iPad
iPad Pro, iPadOS 14
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lameeka Said:
"Warranty: I will like too know how to use my warranty to get a new iPad"
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Contact Apple Support:
Based on Prior Experience: It may take a few service attempts. Apple likely will only work on it, and give the same one back to you. You won't get a replacement, until a bunch of attempts to fix it. But, no one here has any ultimate say in this. These are user-to-user forums. So, contact Apple Support, seeing if and when getting a new iPad can be an option for you. If need be, consider performing a screensharing session with them. That will allow them to see what is occurring firsthand from your prospective. Apple will run you through the fix.
- Contact Us - Choose Locations
- U.S.A. (800)MY-APPLE
- Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)