Receiving photos from android phones

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Level 1

8 points

I have a new iPhone 12 and am not receiving photos from android phones

iPhone 12, iOS 14

Posted on Jul 17, 2021 12:00 AM

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Answer 1

Level 10

150,972 points

Time to give your carrier a call to ensure that they have your account setup correctly. Please contact your carrier.

Axel F.

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Answer 2

Level 10

150,972 points

Double check something.

Open Settings ➔ Messages ➔ MMS Messaging : Set this to ON.

Axel F.

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Answer 3

Level 1

8 points

Thanks Alex - the MMS is on so not sure why

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Answer 4

Level 1

8 points

Thanks yep contacted them all fixed now thank you for your help

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Answer 5

Level 10

150,972 points

You are welcome. Glad it all worked out.

Axel F.

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