Proximity sensor

Hi, I think the problem is the proximity sensor on my 12 mini but the function which quietens voice notes from speaker to ear piece on messenger when I hold the phone to my ear has stopped working. I have tried hard restart, uninstalling messenger. The screen is clean. No scratches or muck, I’ve only had it since about nov and don’t recall a hard knock. I have also updated the phone. Please help.

iPhone 12 mini, iOS 14

Posted on Jul 17, 2021 3:27 AM

Reply
1 reply

Jul 18, 2021 8:28 AM in response to Mini-12

Hi there Mini-12,


We understand that you're having some issues with the proximity sensor while using the Facebook Messenger app on your iPhone.


Is this the only app that is affected? If so, then try out these steps.


If the Messenger app continues to have issues, then reach out to the app developer.


If other apps are affected, let us know.


Cheers!

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Proximity sensor

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