Screen capture and screen recording not working on iPhone 11

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Level 1

8 points

Screen capture and screen recording not working on iPhone 11

i am not able to use screen capture either from accessibility option nor using power + volume button. The screen just blinks but not able to see any capture in photo gallery.

I am using iPhone 11 with iOS 14.6. It’s really frustrating as this feature is used a lot in day to day conversations and office work aswell

Also the icing on cake is I am also not able to use screen recording. Each time error pops up that - “Not available on when Airplay, CarPlay restrictions or screen mirroring is active”.

Have double checked that no restrictions are on for screen recording yet this error never goes and cannot use screen recording.

Request community to pls help

iPhone 11, iOS 14

Posted on Jul 17, 2021 1:03 PM

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Answer 1

Top-ranking reply

Lawrence Finch

Level 10

212,486 points

Jul 17, 2021 1:06 PM in response to pranav285

Do you have a company email account on your phone, or is it managed under MDM (Mobile Device Management) from a business or school? If any of these are true the administrator has extensive control over features of the phone, including screen shots and screen recording (and many others).

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Answer 2

pranav285 Author

Level 1

8 points

Jul 17, 2021 1:14 PM in response to Lawrence Finch

Thanks Lawerence this worked removed the restrictions due to company email from device management. Thanks a ton 👏🏻👏🏻

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Screen capture and screen recording not working on iPhone 11

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