Emails on iPhone 12 disappeared

Every single email in my inbox for my Gmail and Yahoo email accounts were deleted.


Even some of my folders were deleted but not my archived emails.


The deleted emails are not in my trash or deleted emails folders. They are completely deleted.


Luckily, Gmail’s “All Mail” folder saved most of my inbox emails, however, all but one of the last three days of emails I received were still deleted.


I am completely out of luck with Yahoo.


Deleting the accounts from my iPhone and then re-adding them did not fix the problem.

iPhone 12, iOS 14

Posted on Jul 18, 2021 1:27 AM

Reply
1 reply

Jul 18, 2021 7:35 PM in response to Cdawg97

Hello Cdawg97,


We understand you are experiencing some problems with your mail accounts. We're happy to assist.


When you add an email account to your device, you are setting up a method by which you can interact with the account you hold with your email service provider, which is where the messages and folders actually exist. Have you checked with those email providers directly to see if the changes you see on your iPhone are reflected at their websites, including checking the deleted folders there? Those providers may also offer methods by which your email accounts can be restored to a prior point, and we would advise checking there next if the websites do not offer a resolution.


We hope this helps!

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Emails on iPhone 12 disappeared

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