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Hi my Macbook air not working only show black screen with Crosser

Hi my mark book air is not work in properly only shows black background with crossers please help in priority. My MacBook Air only 16 day old and i have got problem.

MacBook Air (2020 or later)

Posted on Jul 18, 2021 2:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2021 6:32 AM

Hi,

If your MacBook Air has Intel Processor, try to reset SMC and NVRAM could solve the issue.

How to reset the SMC of your Mac - Apple Support

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, you'd better contact Apple support or send your MacBook Air to Apple Repair and Service or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air.

Official Apple Support

Mac Repair - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jul 18, 2021 6:32 AM in response to vaishali197

Hi,

If your MacBook Air has Intel Processor, try to reset SMC and NVRAM could solve the issue.

How to reset the SMC of your Mac - Apple Support

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, you'd better contact Apple support or send your MacBook Air to Apple Repair and Service or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air.

Official Apple Support

Mac Repair - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Hi my Macbook air not working only show black screen with Crosser

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