Gif missing from message drawer

I am working in Puerto Rico and from the time I arrived my #images or gif button in the message app drawer is gone. If I go to more and try to edit the apps it isn’t even an option to enable it. Is this a regional thing?


Puerto Rico is part of the US but I can’t enable my gif button. Any advice?

iPhone 11 Pro Max, 14

Posted on Jul 18, 2021 7:34 AM

Reply
1 reply

Jul 19, 2021 8:23 AM in response to BaxterClay

Hello BaxterClay,


From your post it would appear that you are having an issue accessing applications in the add drawer.


We would suggest working through the steps found here on how to find and add applications to the app drawer: Use iMessage apps on your iPhone, iPad, and iPod touch - Apple Support


Be sure that the iOS is up to date also: Update your iPhone, iPad, or iPod touch - Apple Support


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gif missing from message drawer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.