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How can I log back into my Apple Music? I still pay $4.99 to use it, yet I have not been able to log back in since December. I try to verify with my student email and it keeps telling me I already have an account using that email!

I have been having a hard time for months now to log back into my Apple Music. I still make the payments for my acc and if someone else looks up my username it pops up. But my phone will not allow me to log back in and I am not sure what else to do. I have even confirmed my student email and it tells me that that email is being used already with an Apple Music acc. I just want my music back since I still pay $4.99 every month.

iPhone XR

Posted on Jul 18, 2021 12:47 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2021 12:57 PM

Contact Apple Support. Use the Get Support link in the upper right.

We’re other users like you, and can’t access subscription and access info.

1 reply

How can I log back into my Apple Music? I still pay $4.99 to use it, yet I have not been able to log back in since December. I try to verify with my student email and it keeps telling me I already have an account using that email!

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