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airprint

AirPrint does not find my printer - Epson WF3820

iPad Pro, iPadOS 14

Posted on Jul 18, 2021 1:33 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2021 11:03 PM

Hi,


Thank you for the report. May help others.


Yes, those are well hidden notes in the manual...


Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. (page 45)

Note: If this setting is disabled, you cannot print over AirPrint. (page 85)

https://files.support.epson.com/docid/cpd5/cpd58812.pdf .

6 replies
Question marked as Top-ranking reply

Jul 18, 2021 11:03 PM in response to dbdegj

Hi,


Thank you for the report. May help others.


Yes, those are well hidden notes in the manual...


Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. (page 45)

Note: If this setting is disabled, you cannot print over AirPrint. (page 85)

https://files.support.epson.com/docid/cpd5/cpd58812.pdf .

Jul 18, 2021 2:08 PM in response to dbdegj

Hi,


An Epson WF-3820 is in fact mentioned in About AirPrint - Apple Support.


Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support


The printer and the iPad must be connected to the same Wi-Fi network. If the configuration is correct, but it is not working, you may want to try this: Power off the router, the printer, the iPad, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPad. Finally, power on all other devices/computers.

airprint

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