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Level 1

8 points

iPhone 11 Ring/Silent button not working.

My iPhone 11's ring/silent button is not working. I've tried restarting it twice, nothing. I've also tried going through my carrier and they did everything they could on their end, still nothing. It works with Assistive Touch (temporary fix) but not through the physical button itself. The button is not stuck whatsoever. Has anyone else experience this? If so, how did you get it fixed?

iPhone 11

Posted on Jul 18, 2021 8:16 PM

Best reply

lobsterghost1

Level 10

142,486 points

Posted on Jul 18, 2021 8:20 PM

Sounds like the physical button is not working and that indicates a hardware problem. Schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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iPhone 11 Ring/Silent button not working.

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