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I can't update my payment method. Apple says it does not accept VISA!! My IOS is up to date. What's next??

How do I update my payment method? Apple says it does not accept my payment method (visa). Really? Apple does not take visa?? It's one of the options on the 'change payment' page on the phone. Extremely frustrating...

iPhone 6s Plus, iOS 13

Posted on Jul 19, 2021 12:25 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2021 8:22 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


You may be having problems using a payment form from another country, or using a gift or pre-paid vard which is not a true credit card.

3 replies
Question marked as Top-ranking reply

Jul 19, 2021 8:22 AM in response to fletch1000

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


You may be having problems using a payment form from another country, or using a gift or pre-paid vard which is not a true credit card.

Jul 26, 2021 9:11 AM in response to fletch1000

Apple will continue to tell you to use another payment method. After a call to support this is what I was told:


"Checking on your account some unrecognized charges were reported to your bank, this action made that we disallowed the payment method by Apple side in order to prevent fraud events and protect your funds by our side. This is the reason why you get this error message when you try to add it again, we proceed with those actions in order to protect your security". "I recommend you to contact your card issuer to order a new car to use it in the App Store".


So basically, screw you...go get another card and use that. Apple will not clear the block on your card.

I can't update my payment method. Apple says it does not accept VISA!! My IOS is up to date. What's next??

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