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How can I backup iPhone while it's locked and disabled?

I forgot the password to my iPhone X and am now locked out. How do I back it up while not being able to unlock my phone? I am waiting for it to automatically backup to iCloud, but it says the backup is incomplete when I checked on my computer. Does that mean a backup cannot be completed unless it's unlocked?

iPhone X

Posted on Jul 19, 2021 12:45 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2021 1:11 AM

Yeah, you can't back up your device when it is disabled unfortunately, the backup would need to be taken before it is disabled


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jul 19, 2021 1:11 AM in response to Lemonsprite

Yeah, you can't back up your device when it is disabled unfortunately, the backup would need to be taken before it is disabled


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

How can I backup iPhone while it's locked and disabled?

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