Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can i get help from apple support if i send them invoice that shows s/n of my apple watch ?

hello ,

i bought apple watch from a seller on ebay , find my watch option was not ON , but after some months i see that watch locked on seller's icloud account , i have paypal invoice that shows serial number of the watch and full name of the seller , can i get any help from apple support if i send them the invoice ?


thank you

Apple Watch

Posted on Jul 19, 2021 3:01 AM

Reply
Question marked as Best reply

Posted on Jul 19, 2021 3:11 AM

No,apple cannot help you,only the person that paired the watch originally can remove the activation lock.

The seller needs to follow all the steps on this page;

What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else

If they can't or wont then contact Ebay and see if they can help.

1 reply

can i get help from apple support if i send them invoice that shows s/n of my apple watch ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.