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Level 1

4 points

Voicemail not working after upgrading to new iPhone 11

I use to have an iPhone 6 and my voicemails appeared under the Voicemail tab as voice messages that I could listen to. Since upgrading to a new iPhone 11 my voicemails are no longer coming through as a voice message and I'm no longer notified in the Voicemail Tab that a message was left. This would allow me to activate Voicemails to old way. I cannot find any solutions as to how to get my voicemails back the way there were.

Thanks for the assistance

Craig.

iPhone 11, iOS 14

Posted on Jul 19, 2021 6:15 AM

Best reply

razmee209

Level 10

191,550 points

Posted on Jul 19, 2021 9:39 AM

trofmoc wrote:

I use to have an iPhone 6 and my voicemails appeared under the Voicemail tab as voice messages that I could listen to. Since upgrading to a new iPhone 11 my voicemails are no longer coming through as a voice message and I'm no longer notified in the Voicemail Tab that a message was left. This would allow me to activate Voicemails to old way. I cannot find any solutions as to how to get my voicemails back the way there were.

Thanks for the assistance

Craig.

The solution is for you to contact your cellphone provider so they can provision the new phone to use voicemail.

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Voicemail not working after upgrading to new iPhone 11

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