I erased my hard drive but now the Mac is cycling through a message "Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up." Is my computer really erased and how do I reinstall the factory settings?

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I erased my hard drive but now the Mac is cycling through a message "Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up." Is my computer really erased and how do I reinstall the factory settings?

iMac 21.5″, macOS 10.15

Posted on Jul 19, 2021 10:17 AM

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Answer 1

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Old Toad

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Jul 19, 2021 10:47 AM in response to C_Chap

Boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and erase the drive again. Then select Reinstall macOS:

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Answer 2

C_Chap Author

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Jul 19, 2021 12:03 PM in response to Old Toad

Thank you! Command R worked for booting. I couldn't erase again, but I think it is cleared for reinstalling by the next person or Apple, if need be.

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I erased my hard drive but now the Mac is cycling through a message "Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up." Is my computer really erased and how do I reinstall the factory settings?

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