satya162 Author

Level 1

8 points

Videos can’t play

videos not playing continuously, every 5 minutes I need to restart my device.

iPad Pro, iPadOS 14

Posted on Jul 19, 2021 4:38 PM

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Similar questions

Unstable screen refresh rate. After I updated my software to iPadOS 16.2 My iPad Pro screen refresh rate became unstable. Especially when I play games. After logging in and entering the game, for a few seconds, like 2-5 seconds, my iPad Pro refresh rate become limited to 60Hz, which the note (it is rhythm game) came very sluggish and not smooth, like it was lagging. I tried on other rhythm games too, and it was the same result. If I record my gameplay, the playback at gallery is normal like nothing wrong. I have tried to restart, reduce motion, turning off the background refresh app, and detach any accecories, but unfortunately, all have the same result. I wonder, is M1 can really this problematic? Or it is just other else.
4918 6

4 replies

Community Specialist

Jul 20, 2021 11:10 AM in response to satya162

Hi satya162,

Thank you for participating in the Apple Support Communities. If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, check out the steps in this link. You may also want to try using a different internet connection to help narrow down the issue.

Have a great day.

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satya162 Author

Level 1

8 points

Jul 27, 2021 9:30 PM in response to i_rina

I have tried all the things but error is still exist. My iPad Replaced 2times still same error.

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satya162 Author

Level 1

8 points

Aug 1, 2021 12:14 PM in response to mingoslkd

Hai,

I had a bad experience With Apple support. About the same issue. They can’t help me anymore.

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Community Specialist

Aug 1, 2021 11:53 AM in response to satya162

Hi satya162,

If the issue persists after trying those steps, Contact - Official Apple Support.

Have a great day.

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