ICCID number different than SIM

My iccid number does not match my sim number. My email accounts have been getting hacked recently, it shows that I am getting a union discount and I’m not in a union and never put any info like that on my plan. I have never shared this line with anyone else and no one else has ever had access to my account to my knowledge. My screen sometimes flickers and my phone gets extremely hot sometimes while charging. I got an email that said that my account info had been updated to work phone and it is in no way shape or form a work phone nor has it ever been. All of my passwords for email and such have been getting changed without me doing so. I was on the phone with tech support earlier and I got 2 notifications back to back that stated that my account password had been changed. Ive had weird things happening to me and it’s really starting to freak me out. Anyone else have similar issues?

iPhone 11 Pro Max, iOS 14

Posted on Jul 19, 2021 7:17 PM

Reply
1 reply

Jul 20, 2021 1:54 PM in response to Thisisweird1

Hey Thisisweird1,



Thanks for posting your question in Apple Support Communities.



It sounds as though you have some major concerns regarding your device and account security. The best steps for you to follow would be in this article: If you think your Apple ID has been compromised. As for your device with the flickering display and temperature problems it may be best to set up options for service in order to be sure that your device isn't experiencing any hardware issues. You can set up service using this link: Genius Bar Reservation.


As for your ICCID number, where are you seeing this number and where does it not match with the one imprinted on your SIM card?


Best Wishes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ICCID number different than SIM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.