Camera doesn’t work; black screen

My iPhone11 camera doesn’t work anymore since sometime last week.

If I open the camera app or any other app which uses the camera it’s just a black screen.

But there are circumstances where I can still use the front facing (“selfie”) cam: as a mirror for FaceID, if I select “selfie cam” by 3D touching the camera app (or however you call that) and funnily enough on Instagram. In these three specific circumstances I got the front camera working.


Things I tried so far:

  1. Turning the phone off (even forced restart)
  2. closing the camera app manually (the swiping up thingy to close apps)
  3. Resetting my smartphone settings
  4. resetting my smartphone with the iTunes rebooting(?) manager/help


Sadly my 1 year warranty isn’t active anymore (since two or three weeks)


Is there anything I can do to try and fix it?


iPhone 11

Posted on Jul 20, 2021 4:29 AM

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Camera doesn’t work; black screen

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