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Big circle at the back of my iPhone 12 Pro Max

Hello. I have a big circle at the back of my iphone 12 pro max that looks like a finger print but it’s not. I used dettol wipes the other day! Any ideas how I can get rid of this pls?


[Re-Titled by Moderator]

Posted on Jul 20, 2021 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2021 8:42 AM

Greetings, Aminatuu.


Welcome to the Apple Support Communities. We can understand why you’d want to figure out what’s causing the damage to your iPhone. 


You mentioned using Dettol wipes. Per Apple: “Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. Cleaning products and abrasive materials will diminish the coating and might scratch your iPhone. ” Cleaning your iPhone


At this point it would be best to Contact Apple Support to explore your options. 


We hope this helps! Thank you for being a part of the community. 


Best wishes. 

1 reply
Question marked as Top-ranking reply

Jul 21, 2021 8:42 AM in response to Aminatuu

Greetings, Aminatuu.


Welcome to the Apple Support Communities. We can understand why you’d want to figure out what’s causing the damage to your iPhone. 


You mentioned using Dettol wipes. Per Apple: “Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. Cleaning products and abrasive materials will diminish the coating and might scratch your iPhone. ” Cleaning your iPhone


At this point it would be best to Contact Apple Support to explore your options. 


We hope this helps! Thank you for being a part of the community. 


Best wishes. 

Big circle at the back of my iPhone 12 Pro Max

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