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villagc08 Author

Level 1

5 points

My iCloud did not all transfer over to my new device

My old phone went black and I got a new device but not all my photos transferred over?

iPhone X, iOS 14

Posted on Jul 20, 2021 10:32 AM

Top-ranking reply

Limnos

Level 10

418,675 points

Posted on Jul 20, 2021 11:16 AM

Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->https://support.apple.com/HT203768

'If you're missing photos or videos in the Photos app' on a mobile device, click here --> https://support.apple.com/HT205912

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My iCloud did not all transfer over to my new device

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