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martymmm Author

Level 1

8 points

New iMac mouse & iPad not responding

Posted on Jul 20, 2021 5:45 PM

Top-ranking reply

D.I. Johnson

Level 7

23,675 points

Posted on Jul 20, 2021 5:49 PM

Hello, martymmm.

It may be that the new devices need a bit of a recharge. Plug each into the powered-on Mac with the included lightning cable and give them 30 minutes or so.

Also, make sure that you have switched them on. There will be a green color (not a light) behind the switch when they're on.

Connect an Apple wireless accessory with Mac - Apple Support:

https://support.apple.com/guide/mac-help/connect-an-apple-wireless-accessory-mchlp2656/mac

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