Signing in to itunes

I got apple tv 4k device from spectrum and im trying to get the different streaming apps but its saying I have to sign in to an apple device. The only apple device in my house is the 2 apple tv devices that I have. Is there a way i can sign in using that? I don't have a computer either.

Apple TV, tvOS 14

Posted on Jul 20, 2021 7:33 PM

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Question marked as Top-ranking reply

Posted on Jul 21, 2021 4:43 AM

The issue is likely to be about incomplete account information.

A new Apple ID account has a few requirements:

- The email address used has to be verified (respond to message);

- The account needs its user details. Name, address, country, DoB, phone number, payment method (for optional non-free content or apps).


I don't have a computer either.

😯 That might be an issue. See how much you can set/complete at the Apple ID account site (e.g. on a smart phone or tablet — you do have one of those, I presume?).


With all the account requirements met, sign in again to the Apple TV box with this account (Settings﹥Users and Accounts﹥), and the App Store should be accessible then.

2 replies
Question marked as Top-ranking reply

Jul 21, 2021 4:43 AM in response to Kmomof_6

The issue is likely to be about incomplete account information.

A new Apple ID account has a few requirements:

- The email address used has to be verified (respond to message);

- The account needs its user details. Name, address, country, DoB, phone number, payment method (for optional non-free content or apps).


I don't have a computer either.

😯 That might be an issue. See how much you can set/complete at the Apple ID account site (e.g. on a smart phone or tablet — you do have one of those, I presume?).


With all the account requirements met, sign in again to the Apple TV box with this account (Settings﹥Users and Accounts﹥), and the App Store should be accessible then.

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