Imessage and facetime not working anymore after update to ios 14.7

I upgraded to ios 14.7 and imessage and facetime fail to activate. I restarted phone but sometimes even the settings page crash when i try to activate facetime? Is this a known error which has a solution?


upgraded watchos and i seem to get facetime calls in my wifi apple watch but not my phone

Posted on Jul 21, 2021 1:45 AM

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Posted on Jul 21, 2021 10:48 AM

It turns out that it was failing because it was trying to activate using esim plan so i had to remove it. It works now



3 replies

Jul 21, 2021 1:47 AM in response to faresar

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


Jul 21, 2021 10:35 AM in response to SravanKrA

It was working until i upgraded. Smsing works. Facetime and imessages are off right now and turning them on fails everytime even after device restart.


it is worth noting that i have an esim (second carrier) in my iphone 12 but not sure if it is possible to control from where the sms are being sent from. I dont see that option. The second carrier doesnt even support sms. Only internet and voice calls

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Imessage and facetime not working anymore after update to ios 14.7

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