iMessage not working after IOS 16 update on iPhone 11 Pro

Question

iMessage not working after IOS 16 update on iPhone 11 Pro

I just updated my iPhone 11 with the new IOS 16 update. Now iMessage and FaceTime are no longer working? How do I fix this? or when will a fix be issued?

iPhone 11 Pro, iOS 16

Posted on Sep 16, 2022 7:05 PM

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Answer 1

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deggie

Level 10

167,321 points

Sep 16, 2022 8:16 PM in response to george.jacksn1

My iPhone 13 Pro Max did not have the problem with iOS 16 nor did my sisters iPhone 12 and my friend's iPhone 12 Pro so I don't think it is a widespread problem. There are two types of restart, turning it off/on and a forced restart. Did you do the second? Have you tried a restore from your backup? Also you might try signing out of iCloud and back in. If none of those work call AppleCare.

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Answer 2

deggie

Level 10

167,321 points

Sep 16, 2022 7:41 PM in response to george.jacksn1

You are correct, 16.0.1 is specifically for the iPhone 14 to fix an iMessage/Facetime issue. Have you tried a forced restart of your iPhone? If yes and it didn't work try turning FaceTime and iMessage off and back on.

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Answer 3

Sep 16, 2022 8:12 PM in response to deggie

Yes, I've tried to restart my iPhone 11 Pro several times this morning, as well as, toggle on/off iMessage button and FaceTime as it seems these two features are linked?

Has Apple acknowledged this issue with iOS 16 update and other devices besides iPhone 14? Can we anticipate a patch similar to iOS 16.0.1 for earlier devises?

I'm reluctant to update my other iOS devices until this issue with iMessaging is resolved. Thanks for your comments though.

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Answer 4

frazzm737

Level 9

55,236 points

Sep 16, 2022 7:09 PM in response to george.jacksn1

I understand that there is a new update iOS 16.1 which solves that issue. Check to see if you have that update available.

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Answer 5

Sep 16, 2022 7:20 PM in response to frazzm737

From the information I've read from Apple since yesterday, the iOS 16.1 is only available to iPhone 14 users? This appears to be true as iOS 16.1 in not available for iPhone 11 Pro??

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Answer 6

Sep 17, 2022 4:41 AM in response to deggie

Thank you. I hadn’t done an actual hard reset earlier but did after your comments and things appear to be working as before the iOS16 update.

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iMessage not working after IOS 16 update on iPhone 11 Pro

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