You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Google recognizes my iPhone as my iPad?

Yesterday I was trying to enable Google timeline on my iPhone 11 Pro, which requires location service.

But I didn't manage to make it work because I found something weird.


I have an iPhone 11 Pro and an iPad Pro 2018. And usually, when I log into my main Google account on both devices, I'm supposed to see two different devices in my Google account.


But Google always recognizes my iPhone as my iPad. No matter what order I logged in and what network I'm using, it is always shown as an iPad, not two separate devices. It's like my iPhone and iPad are recognized as one device

Here is a screenshot of my main account:

However, If I use an alt account, it can distinguish the devices and everything works fine. see below:


I've talked to google support and they couldn't figure it out either. Does anyone know how Google identifies Apple devices? Or is there any solution?




iPhone 11 Pro, iOS 14

Posted on Jul 21, 2021 8:38 AM

Reply
1 reply

Google recognizes my iPhone as my iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.