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User profile for user: JSRibs
JSRibs Author
User level: Level 1
8 points

Video/Photo Transfer

Is there a way to transfer ALL videos and photos from iPhone to computer? When attempting, only around 300 NEW videos and photos can be transferred.

Posted on Jul 21, 2021 9:14 AM

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User profile for user: Alwayswantingtohelp1
Alwayswantingtohelp1
User level: Community Specialist

Posted on Jul 22, 2021 12:04 PM

JSRibs,


You should download the photos from iCloud before deleting any off your iPhone. Use the steps for Photos here:


Archive or make copies of the information you store in iCloud - Apple Support


All the best.

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User profile for user: Alwayswantingtohelp1
Alwayswantingtohelp1
User level: Community Specialist

Jul 22, 2021 8:59 AM in response to JSRibs

Hello JSRibs,


Thank you for using Apple Support Communities!


We understand from your post that you would like to know if you can transfer all your photos and videos from your iPhone to your computer. Are the videos and photos on your iPhone ones you have taken with your iPhone? Are they synced via iCloud or any other service? If you have imported photos from your iPhone previously, then on the next import it will only import the new videos and photos since the last import.


This article has additional steps you can take if you are unable to import photos from your iPhone to computer:


If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support


Best Regards.

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User profile for user: JSRibs
JSRibs Author
User level: Level 1
8 points

Jul 22, 2021 10:30 AM in response to Alwayswantingtohelp1

I do have iCloud that puts some of my photos/videos from my other mobile devices to my IPhone, but some of the photos/videos have been taken using my IPhone. So I would say that some of my photos and videos are synced from ICloud while others were taken using my iPhone. Does that interfere with solving the problem? I have previously imported photos and videos from all my mobile devices to my computer, now I understand why it only accepts new ones. But my next question is: how could I make my computer want to import all my photos and videos in my gallery? Although I have done it in the past, really old videos/photos were imported. I have thousands of new videos/photos from the past 5 or so years that haven’t been stored on my computer, and now I am attempting to do that. I only have one computer so I can’t try this on another one.

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User profile for user: JSRibs
JSRibs Author
User level: Level 1
8 points

Jul 22, 2021 11:39 AM in response to muguy

Oh, okay! I didn’t know that, however that poses another problem. My goal for importing all my photos to my computer is so I can delete all my photos on my mobile device and have it saved on my computer only. The main purpose is to get rid of a lot of storage on my IPhone as it is almost full. If ICloud deletes a photo from all devices if deleted on my IPhone, how could I keep it saved on my computer, but at the same time getting it off my IPhone?

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Video/Photo Transfer

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