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2317Free Author

Level 1

4 points

Touchscreen not working

The touchscreen on my iPhone has stopped working, so I can’t even turn the phone off. I am stuck on the power off page.

Posted on Jul 21, 2021 10:57 AM

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Top-ranking reply

Level 10

230,636 points

Posted on Jul 21, 2021 11:29 AM

Start here since your device is frozen on a screen. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Top-ranking reply

Level 10

230,636 points

Jul 21, 2021 11:29 AM in response to 2317Free

Start here since your device is frozen on a screen. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Touchscreen not working

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