how to conclude the erase my computer process
I have followed all the instructions to erase my computer before sending it in, and now it doesn't turn off, but is stuck with a startup disk window. What to do?
MacBook Air
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have followed all the instructions to erase my computer before sending it in, and now it doesn't turn off, but is stuck with a startup disk window. What to do?
MacBook Air
alvilda wrote:
I have followed all the instructions to erase my computer before sending it in, and now it doesn't turn off, but is stuck with a startup disk window. What to do?
Important: You can force a shutdown if necessary—for example, if your Mac becomes unresponsive—by pressing and holding the power button until your Mac shuts down. You may lose unsaved changes in open documents.
Log out, sleep, wake, restart, or shut down your Mac - Apple ...
Press and hold the power button and it should turn off in about 5-10 seconds
how to conclude the erase my computer process