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how to conclude the erase my computer process

I have followed all the instructions to erase my computer before sending it in, and now it doesn't turn off, but is stuck with a startup disk window. What to do?

MacBook Air

Posted on Jul 21, 2021 2:13 PM

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2 replies

Jul 21, 2021 3:26 PM in response to alvilda

alvilda wrote:

I have followed all the instructions to erase my computer before sending it in, and now it doesn't turn off, but is stuck with a startup disk window. What to do?




Important: You can force a shutdown if necessary—for example, if your Mac becomes unresponsive—by pressing and holding the power button until your Mac shuts down. You may lose unsaved changes in open documents.



Log out, sleep, wake, restart, or shut down your Mac - Apple ...


how to conclude the erase my computer process

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