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Level 1

5 points

I phone completely frozen

Iphone completely frozen. Can’t even power off????

iPhone 11 Pro Max, iOS 14

Posted on Jul 21, 2021 3:01 PM

Top-ranking reply

Level 10

418,849 points

Posted on Jul 21, 2021 3:06 PM

Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

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