Scanner problems with Mac OS Big Sur

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PMF Author

Level 1

4 points

Scanner problems with Mac OS Big Sur

The scan function button in system preferences disappeared when I installed Big Sure

iMac 21.5″, macOS 11.5

Posted on Jul 21, 2021 3:03 PM

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Answer 1

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den.thed

Level 9

78,766 points

Jul 21, 2021 3:24 PM in response to PMF

What make and model all-in-one or standalone scanner do you have?

Open Image Capture in your Applications folder and try it.

see > https://support.apple.com/guide/image-capture/welcome/mac

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Answer 2

den.thed

Level 9

78,766 points

Jul 21, 2021 3:58 PM in response to PMF

Try Image Capture.
Go to HP and check to see if they have a Big Sur update for that multifunction.

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Answer 3

PMF Author

Level 1

4 points

Jul 21, 2021 3:43 PM in response to PMF

I have an HP laser jet pro M475dw multifunction. Everything was working fine till I upgraded to Big Sur; then the scan function just disappears from the system preferences…

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Scanner problems with Mac OS Big Sur

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