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ipad will not start up

apple shows up, screen goes dark and repeats

iPad Pro 10.5-inch, Wi-Fi

Posted on Jul 21, 2021 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2021 8:57 PM

mystuckipad Said:

"ipad will not start up: apple shows up, screen goes dark and repeats"

-------


Troubleshooting Charging Issues:

See if anything here helps...


Try what is on these Links:


Contact an AASP (Apple Authorized Service Provider)

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone
2 replies
Question marked as Top-ranking reply

Jul 21, 2021 8:57 PM in response to mystuckipad

mystuckipad Said:

"ipad will not start up: apple shows up, screen goes dark and repeats"

-------


Troubleshooting Charging Issues:

See if anything here helps...


Try what is on these Links:


Contact an AASP (Apple Authorized Service Provider)

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

Jul 22, 2021 2:09 AM in response to mystuckipad

If your iPad is stuck is a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad.


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.


ipad will not start up

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