My daughter has got the iPhone 12 and when she uses the quick reply function on the lock screen the messages won't send as iMessage it switches to text message, it will only send as iMessage if she unlocks the phone and goes into the messages app.
iPhone 12
Hi moschops01,
We appreciate you reaching out to us about iMessage We understand that your daughter is unable to send an iMessage when using the quick reply feature. The article below may provide some insights.
If you can't send or receive messages on your iPhone, iPad or iPod touch
If you need further assistance, let us know if it seems like the device does not have internet access when locked This detail may help us be in a better position to assist you.
Take care!
iPhone 12 quick reply problem
