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Why my phone turn off but the battrery still full

Why my phone suddenly turn off, but the battery still full

Posted on Jul 22, 2021 8:04 AM

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Battery almost 10 times a day my phone dies when it’s got at least 50% battery and it won’t turn back on for about 2 hours. I’ve changed the battery in the phone multiple times but nothing changes. Is there anything else I can do before resorting to buying a new phone?
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Level 10

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Jul 22, 2021 8:51 AM in response to ria151

You need a computer and follow the Related Article

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Note the Contact Support link in the article if it doesn’t help.

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Why my phone turn off but the battrery still full

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