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screen won't turn on

iPhone screen is just black but phone is still getting notifications and phone calls but can't use screen.

iPhone 12 Pro Max, iOS 14

Posted on Jul 22, 2021 1:43 PM

Top-ranking reply

Demo

Level 10

166,627 points

Posted on Jul 22, 2021 1:57 PM

Take a look at the suggestions in here and note the very end of the article that directs you to contact Apple support if the suggestions fail. You can ignore the second suggestion.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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screen won't turn on

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