Apple purchases
How do I make a purchase without it saying purchase cannot be completed
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How do I make a purchase without it saying purchase cannot be completed
Do you mean a "Your purchase could not be completed" message?
You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support as indicated but it is not at all clear which path you should follow when you go to that web page. Try this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Do you mean a "Your purchase could not be completed" message?
You may see various forms of a "Your purchase could not be completed" message. Contact Apple Support as indicated but it is not at all clear which path you should follow when you go to that web page. Try this:
1. Click on this link --> https://support.apple.com/choose-country-region/media-services
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Apple purchases