Why Women Kill Season 2 episode 9 has no video, only sound

All of the episodes work fine with the exception of the newest episode. Episode 9. I only receive sound on the Apple

TV app for my LG Smart 4K TV, PS5, XBox, or Chromecast TV. Even if I try to AirPlay the episode from my phone, I only get sound.


I can get sound and video for the episode on my bedroom tv but it is 1080p. This is the only episode with the issue. All other episodes play great on my

Posted on Jul 23, 2021 10:38 AM

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5 replies

Jul 24, 2021 11:29 AM in response to marquescr81

Hello marquescr81,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with watching an episode of a show using your Apple TV app. We are happy to help provide some guidance.


We appreciate the details provided for which devices this is happening on. Take a look at the steps outlined in this great article that goes over what to do if you are having issues watching or streaming movies and TV shows in the Apple TV app:


If you can't watch or stream movies and TV shows in the Apple TV app


You mentioned that you can't AirPlay the show without the same issue happening either. Does the same thing happen when just trying to watch the show from your iPhone without AirPlay?


Keep us updated on how it goes after following those steps. We hope this information helps.


Best Regards.

Jul 27, 2021 7:03 AM in response to marquescr81

Thanks for keeping us in the loop on this. Just to confirm, do you know if there are any updates available for the channel on your smart devices, or updates for the smart devices themselves? Since this issue appears to only reproduce on smart devices connected to your TV, but not on your iPhone, we would also recommend trying to contact the app developer for the channel to see if they are aware of any issues happening with their app inside of the Apple TV app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why Women Kill Season 2 episode 9 has no video, only sound

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