I have an iPad Air 2. The IOS is 12.5.4. Just bought an hp printer 2776 but it requires minimum OS 13 to download app. Software update states your software is up to date. How do I upgrade to IOS 13 ?

Most likely, your iPad Air is a 1st generation model (not 2nd), and it cannot be updated beyond iOS version 12.5.4, because of hardware (CPU/RAM) incompatibility.

See this list:--> Identify your iPad model - Apple Support

Regards

Giulio

Hi,

Since the HP DeskJet Ink Advantage 2776 All-in-One Printer is a model supporting the AirPrint technology (About AirPrint - Apple Support), it should be possible to print from iPads and iPhones using iOS 12 (and earlier).

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

The iOS 13 requirement appears to be related to the HP Smart app only. Since the printer is an AirPrint model, the HP Smart app should not be necessary for printing, but may be used for other functions (such as setup, ink orders, et cetera).

If still of interest, you may want to check whether a manual setup could be used instead.

http://h10032.www1.hp.com/ctg/Manual/c06596971

Hi

do l need to upgrade my iphone.

You may have an 2013 iPad Air 1st gen and NOT a 2014 iPad Air 2nd gen.

Your iPad Air model may not be able to upgrade/update beyond any version of iOS 12, currently at iOS 12.5.4.

The 2013 iPad Air 1, iPad Mini 2 and 2014 iPad Mini 3 cannot upgrade beyond any version of iOS 12.

Sorry.

These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

These iPad models will soon be 7 and 8-years old, in 2021.

Sorry.

There is one last thing you can try/attempt, if you need older versions of apps.

If you own another much newer iOS device that can run iOS/iPadOS 13 and later, you can install the most recent version app/s onto that more recent iOS device.

Then go back to your older iPad, open the iOS App Store, go to the Purchases section of the store app, search for the app/s you wish to try and download to that older iPad and see if an older version of the app is allowed to be downloaded/installed to that older iPad.

These newer iOS/iPadOS devices must use your same Apple ID user account and password.

Failing that OR IF NO joy, then there is nothing more to be done.

It's 2021, now.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.

All of these older model iPads below CAN run the latest iPadOS versions and the up and coming iPadOS 15.

2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models (1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.

I am sorry that you had to learn all of this, but this does not change any of the facts regarding these older iOS devices.

Sorry & Best of Luck to You!

A little hard to help you when you provide NO information about your iPad.

Here are my questions to you.

What year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in small print, right under the larger bold print “iPad”.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.

Please attempt to answer all questions asked.

Thank You.

Hi

your software is up to date. How do I upgrade to IOS 13

Your list does not include my iPad. It’s a air WiFi 2013 to 2014. I cannot upgrade beyond 12.5.4 and need a higher OS for an upgrade. Do I need to upgrade my iPad?

Yes.

See my replies above.