You are are using a hotspot for internet. You need a direct Wifi connection, NOT from hotspot. And you should also plug your phone in to charge as you're at 53% battery and you'll need the battery to remain above 50% to be able to update.
You are are using a hotspot for internet. You need a direct Wifi connection, NOT from hotspot. And you should also plug your phone in to charge as you're at 53% battery and you'll need the battery to remain above 50% to be able to update.
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
You will also need a SIM in the phone to activate it during the update.
oops, I missed that little tidbit.
my phone bill is paid and I’m connected to WiFi idk what to do
I can’t download software update downloading not start how I do
